The Salzburg Festival 2021 has come to a successful end. There are currently no tickets available.
The Salzburg Festival has worked out a prevention concept, approved by the health authority to contain the Covid-19 pandemic. If necessary, this is going to be adapted to the current situation.
Our top priorities are service and consultation. Our friendly team is happy to guide you through your ticket order, your ticket purchase and any other questions concerning your festival visit or ticketing information. Use our phone services, send us an e-mail or book your preferred seat online.
10 a.m. to 12:30 p.m. and 1 p.m. to 4:30 p.m.
5020 Salzburg, Austria
Tel. +43 662 8045 500
Fax +43 662 8045 555
Questions & Answers
Questions & Answers about Corona
In the event of a performance cancellation, the customer will only be refunded the ticket price. After two-thirds of the planned duration, the performance is considered to have been completed. In case the performance is broken off earlier the refund is made proportionately. Further claims of the customer are excluded if the Salzburg Festival is not responsible for the reason for the cancellation of the event. The claim for the ticket refund must be stated within 3 months of the date of the cancelled performance. After that any claim expires.
Please note the special regulations for the performances of the Jedermann: Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.
If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (in the case of several performances, after the day of the last performance for which tickets have been accepted for resale on commission).
It is the customer’s responsibility to check the information on his/her tickets immediately after receipt. In the event of any errors, the ticket office must be contacted immediately.
The State of Salzburg has established a website especially for this issue.
Prevention measures set by the Salzburg Festival can be found on this site: Info Coronavirus.
General information on the coronavirus in Austria:
Austrian Agency for Health and Food Safety Österreichisches Sozialministerium (in German only)
Outside of Austria, please contact the local health authorities.