Do I have to purchase tickets in a package?
No. All tickets can be ordered individually and purchased depending on availability. However, you have the option of purchasing thematic and chronological subscriptions for both the summer and Whitsun festival depending on availability.
Are discounted tickets for children and teenagers available?
Discounted tickets for children, adolescents and young adults under the age of 27 (birthday cutoff: June 30) are available for selected performances. Learn more
If you have previously purchased youth tickets or you have shown your interest, we will have your information on file and the information will be sent to you automatically. Otherwise, please send us your details (name, address, e-mail, date of birth) to firstname.lastname@example.org
In addition, as a member of the "Jungen Freunde", you can purchase tickets at discounted prices.
Is there a discount for holders of the ‘Kulturpass’?
The Salzburg Festival offers holders of the 'Kulturpass' the opportunity to attend selected dress rehearsals. Detailed information can be found at http://www.hungeraufkunstundkultur.at/salzburg
How can I personalise my print@home ticket / e-ticket ?
Learn in this easy to use step-by-step instruction how to personalise your e-ticket (print@home ticket) for the Salzburg Festival: Instruction e-ticket personalisation
What do I need to know about the placement at the venues?
Seats are allocated in accordance with the legal framework. The allocated seats must be strictly adhered to. However, the Salzburg Festival reserves the right to provide seats within the same category other than those listed on the ticket for organisational reasons. Instructions of the hall staff must also be followed.
When ordering a wheelchair seat, it must be announced whether a seat for the accompanying person is required in the immediate vicinity. Detailed information on all wheelchair spaces in the individual venues is available at www.salzburgerfestspiele.at/en/accessibility.
What information is important to me as a wheelchair user?
All of our venues are equipped with places for wheelchair users as well as one accompanying person. When ordering your ticket, please indicate your request for a wheelchair place as well as whether or not you require a seat for an accompanying person in your immediate vicinity. For detailed information on all wheelchair spaces in the individual venues, please visit www.salzburgerfestspiele.at/en/rollstuhlplaetze
How can tickets be repersonalized?
It is not necessary to re-personalize valid tickets if the name printed on the ticket corre-sponds to one of the visitors. A re-personalization of both tickets is only possible in exceptional cases for a fee of € 15.- directly through the ticket office of the Salzburg Festival.
How can I pay the bill for my tickets?
Payments should only be made after receipt of the invoice, quoting the
purpose code, and within the time indicated on the invoice.
The Salzburg Festival accepts the following credit cards: Mastercard, American Express, Diners Club, Visa, JCB. Payment by bank transfer (charges to be paid by the purchaser), payment from the credit of the customer account, payment by vouchers as well as payment by bank card (Maestro) or cash payment on site are also possible.
From three weeks before the event date, only payment by credit card or cash / ATM payment on site is possible.
What to do if my ticket order was not successful?
Ticket availability is subject to a dynamic process and can therefore change constantly. For sold-out performances, we offer our customers the opportunity to return their already purchased tickets to the ticket office for a commissioned resale. These commission tickets are immediately up for sale. Please inform yourself about our current ticket offers.
Where can I find the list of available tickets?
Please consult the online programme and set the filter to 'available tickets' and set the price range filter according to your suitable price range. The performances corresponding to the filter criteria are then displayed.
Are there any cheap last-minute tickets available right before the start of a performance?
The Salzburg Festival offers no special last-minute discounts.
Unauthorized providers and ticket vendors in front of the venues
The purchase for commercial or trade resale, as well as the transfer of tickets is prohibited without the prior consent of the Salzburg Festival. Even in the case of consent, point 4 applies. Furthermore, it is not permitted to offer tickets to the public via Internet auctions and marketplaces as well as on radio, in the press or in any other way. Salzburg Festival reserves the right to refuse to allow persons who violate this prohibition to purchase tickets in the future and to block existing tickets without replacement.
Can I purchase a voucher for a specific performance?
Vouchers can be purchased with a value specified by the customer, but these do not guarantee the allocation for specific performances. The voucher can be redeemed with all available tickets of the Salzburg Festival, which includes the Whitsun and summer festival. If you would like to pay for ordered tickets with a voucher, please note this on your order and give us the value and the coupon number. To settle an invoice, please send the original voucher by mail to the ticket office (Herbert-von-Karajan-Platz 11, A-5020 Salzburg).
Can I buy Salzburg Festival tickets as a Christmas present?
Subscriptions for the Whitsun festival are now available. As the allocation of tickets for the summer does not begin until January, unfortunately we can not confirm any ticket requests in time for Christmas. However, you have the opportunity to purchase vouchers at our ticket office.
Is Jedermann performed on the Domplatz (Cathedral Square) irrespective of the weather?
Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.