Ticket information
Ticket orders
Tickets for the 2021 Salzburg Festival are available as of now. Due date for ticket orders is on 28 February 2021. All orders arriving at the latest by the deadline will be handled equally, irrespective of when they arrive. Notification of the extent to which the order is as requested processed will be sent by mid-May 2021 at the latest. Orders received after the deadline will only be processed after all orders placed before the deadline have been filled.
Orders from Club Members, Patrons, Association Members and Subscribers are processed with priority and are linked to the current member status.
When ordering a wheelchair seat, it must be announced whether a seat for the accompanying person is required in the immediate vicinity. Detailed information on all wheelchair spaces in the individual venues is available at www.salzburgerfestspiele.at/rollstuhlplaetze.
Direct Sale from 10 May 2021 SALZBURG FESTSPIELE SHOP · TICKETS Hofstallgasse 1, 5020 Salzburg, at our ticket office and of course online.
Ticket orders
As of now you can order your Salzburg Festival Whitsun subscription and single tickets online (payment by credit card) or at the ticket office.
Learn more about the programme of the 2021 Salzburg Festival Whitsun here
Ticket Office
Our top priorities are service and consultation. Our friendly team is happy to guide you through your ticket order, your ticket purchase and any other questions concerning your festival visit or ticketing information. Use our phone services, send us an e-mail or book your preferred seat online.
Opening hours: (currently only by phone and e-mail)
Mon – Thur
09:00 a.m. – 01:00 p.m.
Herbert-von-Karajan-Platz 11
5020 Salzburg, Austria
Tel. +43 662 8045 500
Fax +43 662 8045 555
info@salzburgfestival.at
Questions & Answers
In the event of a performance cancellation, the customer will only be refunded the ticket price. After two-thirds of the planned duration, the performance is considered to have been completed. In case the performance is broken off earlier the refund is made proportionately. Further claims of the customer are excluded if the Salzburg Festival is not responsible for the reason for the cancellation of the event. The claim for the ticket refund must be stated within 3 months of the date of the cancelled performance. After that any claim expires.
Please note the rgulations considering the Jedermann on Cathedral Square: Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.
In the event of a performance cancellation, the customer will only be refunded the ticket price. After two-thirds of the planned duration, the performance is considered to have been completed. In case the performance is broken off earlier the refund is made proportionately. Further claims of the customer are excluded if the Salzburg Festival is not responsible for the reason for the cancellation of the event. The claim for the ticket refund must be stated within 3 months of the date of the cancelled performance. After that any claim expires.
Please note the rgulations considering the Jedermann on Cathedral Square: Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.
In the event of a performance cancellation, the customer will only be refunded the ticket price. After two-thirds of the planned duration, the performance is considered to have been completed. In case the performance is broken off earlier the refund is made proportionately. Further claims of the customer are excluded if the Salzburg Festival is not responsible for the reason for the cancellation of the event. The claim for the ticket refund must be stated within 3 months of the date of the cancelled performance. After that any claim expires.
Please note the rgulations considering the Jedermann on Cathedral Square: Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.
If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (in the case of several performances, after the day of the last performance for which tickets have been accepted for resale on commission).
It is the customer’s responsibility to check the information on his/her tickets immediately after receipt. In the event of any errors, the ticket office must be contacted immediately.
The State of Salzburg has established a website especially for this issue.
Prevention measures set by the Salzburg Festival can be found on this site: Info Coronavirus.
General information on the coronavirus in Austria:
Austrian Agency for Health and Food Safety Österreichisches Sozialministerium (in German only)
Outside of Austria, please contact the local health authorities.
Austrian Government on coronavirus prevention
World Health Organization advice for the public
Die Gesundheitsnummer (in German only)
All orders are requested by February 28, 2021: online or by mail: TICKET OFFICE OF THE SALZBURG FESTIVAL P.O. Box 140, 5010 Salzburg, Austria The tickets for the 2021 SUMMER FESTIVAL are available beginning May 10, 2021 via SALZBURG FESTSPIELE SHOP · TICKETSSALZBURG FESTSPIELE SHOP · TICKETS Hofstallgasse 1, 5020 Salzburg or directly by using the interactive season overview. The online ticket purchase is approved automatically via email.
If you have previously purchased youth tickets or you have shown your interest, we will have your information on file and the information will be sent to you automatically. Otherwise, please send us your details (name, address, e-mail, date of birth) to info@salzburgfestival.at
In addition, as a member of the "Jungen Freunde", you can purchase tickets at discounted prices.
If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (in the case of several performances, after the day of the last performance for which tickets have been accepted for resale on commission).
It is the customer’s responsibility to check the information on his/her tickets immediately after receipt. In the event of any errors, the ticket office must be contacted immediately.