Ticket information
© Salzburger Festspiele / Andreas Kolarik
Salzburg Festival 2023
The release date for the new Whitsun and Summer 2023 Festival Programme will be announced soon.
As soon as the programme for the summer is published, orders can be placed on the website, by email to info@salzburgfestival.at or in person at the Salzburg Festival ticket office.
All orders arriving at the latest by the deadline (the date will be announced in the programme) will be handled equally, irrespective of when they arrive. Notification of the extent to which the order is as requested processed will be sent in spring at the latest. Orders received after the deadline will only be processed after all orders placed before the deadline have been filled.
Recap: Salzburg Festival 2022
© SF
The most precious thing a festival can achieve is to enable people to come together and essential artistic encounters to happen – that has been the Salzburg Festival’s goal since its very beginning.
More than one hundred years ago, when artists thought up this Festival, Europe lay in ruins. And today, we once again feel that we have come to the threshold of tremendous change. Then as now, the mission of a festival is to open new intellectual spaces for our audience, to ask the essential questions of our times, using the great works of art as our guides. The dramaturgy of the 2022 Salzburg Festival was inspired by Dante’s Divina Commedia – and by numerous…
Ticket Office
Monday to Friday from 10 a.m. – 12:30 p.m. and 1 p.m.- 4:30 p.m.
Herbert-von-Karajan-Platz 11
5020 Salzburg, Austria
Tel. +43 662 8045 500
info@salzburgfestival.at
Christoph Engel, MAS
Director Sales
Anna Gubisch
Employee Ticket Office
Mag. Johanna Leiner
Employee Ticket Office
Mag. Anita Linnemayer
Employee Ticket Office
Tea Marence
Employee Ticket Office
Aurélie Mayer-Musah
Employee Ticket Office
Sabine Stallegger
Employee Ticket Office
Barbara Wallner
Employee Ticket Office
Bernadette Zauner
Employee Ticket Office
Frequently asked questions
Still have questions about tickets or looking for a specific ticket information? Frequently asked questions are answered in our FAQ section.
Frequently asked questions tickets
How do I book tickets?
All available tickets can be booked online: Tickets Salzburg Festival 2021
Click here for instructions on online orders.
Do I have to purchase tickets in a package?
No. All tickets can be ordered individually and purchased depending on availability. However, you have the option of purchasing thematic and chronological subscriptions for both the summer and Whitsun festival depending on availability.
Are discounted tickets for children and teenagers available?
Discounted tickets for children, adolescents and young adults under the age of 27 (birthday cutoff: June 30) are available for selected performances. Learn more
If you have previously purchased youth tickets or you have shown your interest, we will have your information on file and the information will be sent to you automatically. Otherwise, please send us your details (name, address, e-mail, date of birth) to info@salzburgfestival.at
In addition, as a member of the "Jungen Freunde", you can purchase tickets at discounted prices.
Is there a discount for holders of the ‘Kulturpass’?
The Salzburg Festival offers holders of the 'Kulturpass' the opportunity to attend selected dress rehearsals. Detailed information can be found at http://www.hungeraufkunstundkultur.at/salzburg
How can I personalise my print@home ticket / e-ticket ?
Learn in this easy to use step-by-step instruction how to personalise your e-ticket (print@home ticket) for the Salzburg Festival: Instruction e-ticket personalisation
What do I need to know about the placement at the venues?
Seats are allocated in accordance with the legal framework. The allocated seats must be strictly adhered to. However, the Salzburg Festival reserves the right to provide seats within the same category other than those listed on the ticket for organisational reasons. Instructions of the hall staff must also be followed.
When ordering a wheelchair seat, it must be announced whether a seat for the accompanying person is required in the immediate vicinity. Detailed information on all wheelchair spaces in the individual venues is available at www.salzburgerfestspiele.at/en/accessibility.
What information is important to me as a wheelchair user?
All of our venues are equipped with places for wheelchair users as well as one accompanying person. When ordering your ticket, please indicate your request for a wheelchair place as well as whether or not you require a seat for an accompanying person in your immediate vicinity. For detailed information on all wheelchair spaces in the individual venues, please visit www.salzburgerfestspiele.at/en/rollstuhlplaetze.
Are there print@home- / e-tickets?
Yes. E-tickets will be delivered free of charge by e-mail or online on www.salzburgfestival.at at ‘My Festival’.
From four weeks before the first performance booked, there is only the possibility to pick up the printed tickets on site or to book them as an e-ticket. Click here for instructions on E-tickets and their personalization.
How can tickets be repersonalized?
It is not necessary to re-personalize valid tickets if the name printed on the ticket corre-sponds to one of the visitors. A re-personalization of both tickets is only possible in exceptional cases for a fee of € 15.- directly through the ticket office of the Salzburg Festival.
How can I pay the bill for my tickets?
Payments should only be made after receipt of the invoice, quoting the
purpose code, and within the time indicated on the invoice.
The Salzburg Festival accepts the following credit cards: Mastercard, American Express, Diners Club, Visa, JCB. Payment by bank transfer (charges to be paid by the purchaser), payment from the credit of the customer account, payment by vouchers as well as payment by bank card (Maestro) or cash payment on site are also possible.
From three weeks before the event date, only payment by credit card or cash / ATM payment on site is possible.
The Salzburg Festival accepts the following credit cards: Mastercard, American Express, Diners Club, Visa, JCB. Payment by bank transfer (charges to be paid by the purchaser), payment from the credit of the customer account, payment by vouchers as well as payment by bank card (Maestro) or cash payment on site are also possible.
From three weeks before the event date, only payment by credit card or cash / ATM payment on site is possible.
What to do if my ticket order was not successful?
Ticket availability is subject to a dynamic process and can therefore change constantly. For sold-out performances, we offer our customers the opportunity to return their already purchased tickets to the ticket office for a commissioned resale. These commission tickets are immediately up for sale. Please inform yourself about our current ticket offers.
Where can I find the list of available tickets?
Please consult the online programme and set the filter to 'available tickets' and set the price range filter according to your suitable price range. The performances corresponding to the filter criteria are then displayed.
Are there any cheap last-minute tickets available right before the start of a performance?
The Salzburg Festival offers no special last-minute discounts.
Unauthorized providers and ticket vendors in front of the venues
The purchase for commercial or trade resale, as well as the transfer of tickets is prohibited without the prior consent of the Salzburg Festival. Even in the case of consent, point 4 applies. Furthermore, it is not permitted to offer tickets to the public via Internet auctions and marketplaces as well as on radio, in the press or in any other way. Salzburg Festival reserves the right to refuse to allow persons who violate this prohibition to purchase tickets in the future and to block existing tickets without replacement.
Can I purchase a voucher for a specific performance?
Vouchers can be purchased with a value specified by the customer, but these do not guarantee the allocation for specific performances. The voucher can be redeemed with all available tickets of the Salzburg Festival, which includes the Whitsun and summer festival. If you would like to pay for ordered tickets with a voucher, please note this on your order and give us the value and the coupon number. To settle an invoice, please send the original voucher by mail to the ticket office (Herbert-von-Karajan-Platz 11, A-5020 Salzburg).
Can I buy Salzburg Festival tickets as a Christmas present?
Subscriptions for the Whitsun festival are now available. As the allocation of tickets for the summer does not begin until January, unfortunately we can not confirm any ticket requests in time for Christmas. However, you have the opportunity to purchase vouchers at our ticket office.
Is Jedermann performed on the Domplatz (Cathedral Square) irrespective of the weather?
Since Jedermann performances on Domplatz (Cathedral Square) are openair performances, a weather risk cannot be excluded. In the event of rain or an uncertain weather situation (e.g. heavy rain or thunderstorms), the performance may be moved to the Grosses Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Grosses Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the Jedermann in the Grosses Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.
How do I receive my tickets?
E-tickets will be delivered free of charge by e-mail or online on www.salzburgfestival.at at ‘My Festival’. Printed tickets will be sent in any case by registered mail for a fee (in the case of sponsors, after receipt of payment of the sponsorship fee). The fee for printed tickets per invoice is € 6.– for Austria, € 7.– for Germany and € 12.– for other countries. From four weeks before the first performance booked, there is only the possibility to pick up the printed tickets on site or to book them as an e-ticket.
Where can I pick up my purchased tickets?
Paid tickets can be picked up at the ticket office (please note the opening hours ) of the Salzburg Festival (Herbert-von-Karajan-Platz 11, A-5020 Salzburg) up to 2 ½ hours before the start of the performance. After this time, your tickets can be collected directly at the box office of your respective venue one hour before the start of the performance. Tickets for performances starting at 11.00 am or earlier can only be picked up at the box office of the respective venue on the day of the performance. You will receive your tickets upon presentation of the order confirmation / invoice or a valid photo ID.
Are there print@home- / e-tickets?
Yes. E-tickets will be delivered free of charge by e-mail or online on www.salzburgfestival.at at ‘My Festival’.
From four weeks before the first performance booked, there is only the possibility to pick up the printed tickets on site or to book them as an e-ticket. Click here for instructions on E-tickets and their personalization.
How can I personalise my print@home ticket / e-ticket ?
Learn in this easy to use step-by-step instruction how to personalise your e-ticket (print@home ticket) for the Salzburg Festival: Instruction e-ticket personalisation
Can I return or change my booked tickets?
Ticket orders and purchases are binding in any form. Optional ticket reservations are unfortunately not possible, nor is the return or exchange of purchased or ordered tickets. Ticket returns are only possible for sold out performances for resale on commission; a 15 % commission fee (club members 10 %, sponsors free of charge) applies. The Salzburg Festival does not guarantee the resale of returned tickets.
If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (in the case of several performances, after the day of the last performance for which tickets have been accepted for resale on commission).
It is the customer’s responsibility to check the information on his/her tickets immediately after receipt. In the event of any errors, the ticket office must be contacted immediately.
If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (in the case of several performances, after the day of the last performance for which tickets have been accepted for resale on commission).
It is the customer’s responsibility to check the information on his/her tickets immediately after receipt. In the event of any errors, the ticket office must be contacted immediately.
I lost my tickets.
Printed replacement tickets can only be requested in writing upon presentation of the invoice and photo identification for a processing fee of € 5.- per ticket (club members € 3.-, sponsors free of charge). This reprint serves only as a duplicate. The original ticket is no longer valid.
My tickets did not arrive in the mail.
Please contact the ticket office. > Kontaktdetails
Will I get a refund if a performance is canceled?
In the event of a performance cancellation, the customer will only be refunded the ticket price. After two-thirds of the planned duration, the performance is considered to have been completed. In case the performance is broken off earlier the refund is made proportionately. Further claims of the customer are excluded if the Salzburg Festival is not responsible for the reason for the cancellation of the event. The claim for the ticket refund must be stated within 3 months of the date of the cancelled performance. After that any claim expires.
Will I get a refund if there is a change in the cast of a performance?
Changes in the cast and programme as well as changes in the beginning times do not entitle the holder to return the tickets. If there are any changes, Salzburg Festival will do its utmost to inform ticket purchasers as far as is reasonably possible. However, it is your responsibility to inform your-self about any changes. You will find the most up-to-date information on our website www.salzburgerfestspiele.at
May I pass my tickets?
Please note that the purchase for commercial or trade resale, as well as the transfer of tickets without the prior consent of the Salzburg Festival is prohibited. Even in the case of consent, the personalization of tickets is valid.
Furthermore, it is not permitted to offer tickets to the public via Internet auctions and marketplaces as well as in radio, press or in any other way. Passing on discounted tickets (in particular youth tickets, press tickets) is prohibited. The Salzburg Festival reserves the right to refuse persons who violate this prohibition the purchase of tickets in the future, to block existing tickets without replacement and to take further legal action.