Salzburg Festival 2020

Summer Festival

Video

22. June 2020
Statement
Helga Rabl-Stadler
“Where the will is awakened, action has almost been accomplished.” Learn more about the upcoming Summer Festival from Festival President Helga Rabl-Stadler’s statement.

9 June 2020: Announcement modified Festival Programme
Coronavirus is the greatest challenge our society has faced since the end of World War II. Never before has cultural life in democratic countries been curtailed so severely in peacetime. The Salzburg Festival was founded at a time of abject misery as a courageous project against the crisis. Max Reinhardt was convinced that only the arts could reconcile the people, even peoples, whom war had driven into battle against one another. – Art not as decoration, but as the food and meaning of life. The fact that the Festival can now take place in a modified and abbreviated form between 1 and 30 August makes this founding consideration – art as the food and meaning of life – appear more topical than ever.

Festival President Helga Rabl-Stadler: ‘I did not doubt for one minute that we would perform this summer. Nikolaus Harnoncourt was convinced: “When we, the artists, are good, people leave the performance different than when they arrived.” – That is the very experience we wish to give our visitors this year, as every year.’

‘In times governed by a certain lack of orientation, the Festival made decisions which will hopefully turn out to be the right ones in retrospect. The fact that we waited to decide whether there would be a Festival was a mixture of hope, dreaming and perhaps also intuition that the pandemic’s case numbers might move in a direction which enabled people to assemble again. For that and nothing else is what a festival is about. During the past weeks, we have seen that people’s longing for such assemblies has become overwhelming. Even the virtual offerings and streams cannot quench this sense of longing, lacking any aura of art. We will experience a Festival this year that is different. We will experience a Festival with significantly fewer events, with significantly fewer available tickets, and therefore with fewer visitors. And it will be a Festival which conforms with each and every security requirement,’ says Artistic Director Markus Hinterhäuser.

‘Great as the joy of enabling shared experiences of art at the Salzburg Festival is, the health of all those involved takes precedence. Therefore, we will of course comply painstakingly with all the regulations passed by the federal government, but we will extend and exceed them if we consider it necessary, given our responsibility. In times of coronavirus, the Festival must and wants to set standards in matters of security as well,’ Executive Director Lukas Crepaz declared.

Learn more about the prevention concept.

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25 May 2020: Announcement shortened Festival
The 2020 Salzburg Festival will take place from 1 to 30 August, but in a modified and shortened form, due to coronavirus containment measures.
This decision was made by the Salzburg Festival’s Supervisory Board in its special meeting on Monday afternoon.
The Festival directorate of Helga Rabl-Stadler, Markus Hinterhäuser and Lukas Crepaz as well as Bettina Hering, director of drama, and Florian Wiegand, director of concerts, presented a draft programme covering 30 days as well as the outline of a security concept for all performance venues.

Half an hour before the meeting of the Supervisory Board, Minister of Health Rudolf Anschober and Undersecretary of State for Culture Andrea Mayer presented the decree determining important parameters for all presenters in Austria. This gives the Salzburg Festival concrete indications of how to proceed.

Landeshauptmann Wilfried Haslauer commented: “It is a great relief that this decree has provided greater clarity for all presenters of cultural events. This enables us to present the Festival, which is the artistic and economic motor of our region, after all. Fortunately, it also gives the many smaller initiatives which constitute the cultural diversity of our State a chance.”

The decree and the decision of the Supervisory Board have enabled the Festival directorate to announce the decision on the presentation of the Festival, originally scheduled for 30 May, at this earlier point in time.
The summer of 2020 will not see the implementation of the centenary programme announced with such joy and received with such empathy by the audience throughout the world this past autumn. However, it will be possible to implement a programme which is artistically meaningful and economically justifiable. Instead of 200 events over 44 days at 16
performance venues, there will be approximately 90 performances over 30 days at a maximum of 6 venues.

All the productions of the anniversary programme which cannot be shown in 2020 will be postponed to 2021. The centenary programme is to begin with the opening of the State Exhibition at the end of July 2020 and end with the closing of the Festival on 31 August 2021.
Of course, the centenary of the founding play Jedermann will be celebrated on 22 August 2020. The details of the modified programme will be presented by Artistic Director Markus Hinterhäuser at the beginning of June.

After the cancellation of the Salzburg Whitsun Festival and the refunding this necessitated, the Ticket Office of the Festival now faces an even greater challenge. At the beginning of this year, the Festival was proud to celebrate a new record in ticket sales. 180,000 tickets with a total value of 24.5 million Euros have already been sold.

The modified programme will feature completely different dates and a significantly reduced number of performances, which now forces the Festival to reverse and refund its entire ticket sales. When assigning new tickets, those in possession of tickets for the original programme will have priority. All customers will be informed personally and in detail on the procedure during the coming days.

Markus Hinterhäuser: “It pains me to be forced to cancel so many artists’ appearances for this year, as we had developed special programme constellations with many of them. Still, I am glad to have the opportunity to send a vibrant and powerful signal for the arts with this new Festival programme.”

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Videos

20. May 2020
Statement Helga Rabl-Stadler
A modified festival seems possible, but the devil is in the details. Learn more in the statement of Festival President Helga Rabl-Stadler.

15 May 2020: modified Festival seems possible
The Salzburg Festival’s directorate – President Helga Rabl-Stadler, Artistic Director Markus Hinterhäuser and Executive Director Lukas Crepaz – comments on initial announcements by Vice Chancellor Werner Kogler and Federal Minister Rudolf Anschober, according to which regulations for cultural events are to be gradually loosened in significant ways from June onwards. According to their statements, in August events with up to 1,000 audience members may be possible if the presenter in question presents an adequate security concept.

The Salzburg Festival is pleased that after long weeks without live events, this means that artists can once again invite their audiences to experience art together.

What exactly will become possible can only be explored after the ordinance has been published. After all, the old saying that “the devil is in the detail” applies particularly to the current situation. In particular, clarification is needed on the conditions under which stage rehearsals and performances by orchestras and choruses will be permissible.

The only thing that is certain is that the new health regulations mean that the Festival cannot take place as planned before the outbreak of the pandemic, both in terms of programming and duration. Therefore, the Festival will present an alternative for this extremely challenging year to the Supervisory Board on 25 May 2020. A modified Festival seems possible.

The Festival aims to publish the newly arranged programme for the summer in early June. Details on the further procedure for tickets previously purchased will be communicated to all our customers shortly and will also be published on our website.

This demonstrates that the directorate was justified to pursue a strategy of not cancelling the Festival too early, but waiting and observing the development of the pandemic, setting 30 May as the goal for decision-making.

The Festival is optimistic that despite the coronavirus, it will be able to send a strong signal for the power of the arts, especially in difficult times.

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Corona News

31 July 2020: Initiative of the Salzburg Festival
The Salzburg Festival, the Salzburger Altstadtverband and the Wirtschaftskammer Salzburg have come together for an initiative in times of rising COVID-19 infections. On the one hand, this is intended to preserve the excellent reputation of the city of Mozart as a tourist destination and, on the other, to prevent the feared clusters from developing. Learn more about the Initiative Partnerbetriebe – sichere Festspiele (Initiative Partner Companies – Safe Festival).

8 July 2020: Information on Corona Case
A temporary employee of the Salzburg Festival who took up her position on 18 June 2020, after a negative initial test, was unfortunately tested positive for coronavirus today. So far, she has only exhibited light symptoms, such as a scratchy throat. Since she had been keeping a health and contact diary, as required by the Salzburg Festival’s prevention plan, the health authorities could immediately be informed of all Category I contact persons.

By way of explanation, a Category I contact person is any person who has spent more than 15 minutes at a distance of less than 2 metres in the same room with an infected person.

Those Festival employees who are Category I contact persons are now into quarantine for 14 days. Preferring to err on the side of caution, however, the Festival is also testing persons beyond Category I (i.e. those who were in contact with the employee in question for a shorter period of time, or at a greater distance). All tests of the five Category I contact persons of the employee have come back negative, but they will remain in quarantine for the full 14 days.

Regrettably, the prevention concept thereby had to prove its practicability for the first time, which it fortunately did. The prescribed procedures and measures, for example the health and contact diary, ensured that the first rule of rapid containment, i.e. immediate traceability, was adhered to.
Preparations for the Festival are not endangered by this regrettable case.

Information prevention concept, 9 June 2020
The Salzburg Festival has modified its programme, reducing the number of performance venues from 16 to 8. The organization has developed a prevention concept which is currently being coordinated with the Festival’s council of experts and the authorities. It will be adapted continuously to accommodate any new developments.

The following members serve on the Festival’s council of experts:

Prim. Univ.-Prof. Dr. Uta Hoppe – Head of Internal Medicine II of the Paracelsus University of Medicine, Cardiology and Internistic Intensive Care with A&E
Prim. Univ.-Prof. Dr. Michael Studnicka – Head of Pneumology at the Salzburg University Hospital
Priv.-Doz. Dr. Markus Hell – Specialist in Clinical Microbiology and Hygiene, Medilab Salzburg
OA Dr. Bodo Kirchner – Specialist in Internal Medicine, Hygiene Commissioner of the Salzburg Emergency Hospital, also chairman of the Association of Theatre and Festival Doctors
Dr. Josef Schlömicher-Thier – Specialist in ENT and occupational physician of the Salzburg Festival

Key Points of the Security and Prevention Plan (as of 8 June 2020)

Modified and significantly reduced due to the coronavirus pandemic, the Salzburg Festival will take place in compliance with the measures decreed by the federal government and additional, self-imposed security measures. The prevention plan will continuously be coordinated with the council of experts named above and the authorities, and will be adapted to any new developments. Current key points of the prevention plan for audience and staff are as follows:

Audience

  • General obligation to wear a facemask, except when seated during a performance
  • Active audience guiding to support compliance with the 1-metre distancing rule: among other measures, the venues will be divided into sectors
  • In order to avoid larger agglomerations of people and thereby minimize the risk of infection, there will be
    • a significant reduction in performance venues and events; instead of the 16 venues originally planned, there will now be 8.
    • a separation of admittance and egress. Unlike regular Festival summer practice, there will be no simultaneous events in the Festspielhäuser, in order to prevent groups of visitors from meeting.
    • no intervals and no catering as a general rule. Since controlling queues outside of bars or toilets would be very difficult, there will be no refreshments. This means that all the bars at the Festival’s venues will be closed, including before and after events.
  • Personalized tickets, enabling authorities to speed up contact tracing. Ticket purchasers must show ID to the ticket-takers without being requested to do so.
  • Special measures of hygiene: these include disinfection stations at all points of entry and at neuralgic points, frequent cleaning of contact surfaces, etc.
  • Significant reduction of seating, in keeping with distancing rules: as a matter of principle, these are arranged in a chequerboard pattern. In areas with more than 1 metre distance to the seats behind them, other forms of seating allocation are being examined.
  • The audience will be informed via all the Salzburg Festival’s channels in detail and in due time before the Festival opens about the security measures then current and in place.

    Artists / Staff

  • Significant modification and reduction of the rehearsal and performance schedule and the artistic and technical operations of the 2020 Salzburg Festival
  • Obligatory initial testing and submission of a certificate of health for all artists and temporary staff, dated no more than 4 days before they begin their work
  • Obligatory hygiene regulations and rules on wearing facemasks
  • Division into three groups with corresponding additional prevention measures:
  • Red Group
    Stage performers who cannot comply with distancing rules and cannot wear facemasks: PCR screening, Health log, Hygiene rules, Behaviour rules

    Orange Group
    Artists who can practice distancing in principle
    Staff in contact with red group who can wear facemasks: Initial testing, Health log, Temporary facemasks in keeping with prevention plan, Hygiene rules, Behaviour rules

    Yellow Group
    Staff who can practice distancing at all times: Initial testing, Temporary facemasks in keeping with prevention plan, Hygiene rules, Behaviour rules

    25 May 2020
    The 2020 Salzburg Festival will take place from 1 to 30 August, but in a modified and shortened form, due to coronavirus containment measures. Learn more

    15 May 2020
    A modified Festival seems possible. Learn more

    6 April 2020
    As announced in the press conference of the Austrian government on April 6, 2020, it is necessary to prohibit performances of all kind in Austria until the end of June, in order not to imperil the containment of the coronavirus, which has been successful so far. To our deep regret, we are thereby also prohibited from presenting the performances of this year’s Whitsun Festival.

    Please consider the following changes due to the coronavirus:

  • Public guided tours and group tours at the Festival Halls are not taking place until further notice.
  • The Salzburg State Exhibition “Great World Theatre – 100 Years Salzburg Festival” could not start on the scheduled date (25 April) and will be on show from 26 July 2020 to 31 October 2021.
  • The artistic intervention “The Dream of a Fairy Temple” is postponed and will be on show from July to December 2020.
  • You have a question?
    Our ticket office for personal customer service is open during the usual opening hours, as well as by phone or E-Mail.

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    Frequently Asked Questions

    What happens if I am not allowed to leave the country / am infected with Covid / am in quarantine?
    If attendance at the performance is impossible due to measures taken in connection with the Covid 19 pandemic, the ticket price will be refunded upon presentation of appropriate proof.
    If a performance is cancelled, will my money be refunded?

    In the event of a performance cancellation, the customer will be refunded the ticket price in full or – if an event is cancelled – proportionately. Further claims of the customer are excluded if Salzburg Festival is not responsible for the reason for the cancellation of the event. The original ticket must be returned within 3 months of the date of the cancelled performance. After that any claim expires.

    Please note the rgulations considering the Jedermann on Cathedral Square: Since the performance of “Jedermann am Domplatz” is an open-air performance, a weather risk cannot be excluded. In the event of rain or an unclear weather situation (e.g. heavy rain or thun-derstorms), the performance may be moved to the Grosses Festspielhaus. Due to the special situation, however, it will not be possible this year to move a performance that has already begun to the Großes Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Großes Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the “Jedermann” in the Großes Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.

    Can I return or change my booked tickets?
    Ticket orders and purchases are binding in any form. Optional ticket reservations are unfortunately not possible, nor is the return or exchange of purchased or ordered tickets. The new offer only becomes binding through the active acceptance of the customer and otherwise expires at the de-fined time. In all other cases, ticket returns are only possible for commission-based sales for a commission fee of 15% (club members 10%, sponsors free of charge). If the seats are directly adja-cent seats per performance, only both seats can be allocated in commission due to the COVID-19 safety regulations and distance rules. For this purpose, the original tickets must be presented. Salz-burg Festival does not guarantee the resale of returned tickets. If the necessary bank details are available, any return transfers will be made from the day after the respective performance date (or, in the case of several performances, after the last performance of the commission ticket). It is the customer’s responsibility to check the information on your tickets immediately after re-ceipt. In the event of any errors, the ticket office must be contacted immediately.
    Where can I find information on the Coronavirus?
    How to protect yourself and others, what you should know and what to do in a case of emergency you find on the coronavirus information site of the Austrian Government.

    The State of Salzburg has established a website especially for this issue.

    Prevention measures set by the Salzburg Festival can be found on this site: Info Coronavirus.

    General information on the coronavirus in Austria:
    Austrian Agency for Health and Food Safety Österreichisches Sozialministerium (in German only)
    Are there currently cases of the coronavirus in Salzburg?
    Current information on the spread of the coronavirus in Salzburg can be found on the website of Land Salzburg: Coronavirus Salzburg (in German only)
    Can I travel to Salzburg?
    For travel matters please visit the information site of the Federal Ministry
    Are there restrictions on public life in Salzburg and the State of Salzburg?
    Measures to prevent the spread of the coronavirus affect the public life in Austria. More Information: https://www.sozialministerium.at/en.html
    What should I do if I suspect I may be infected?
    Should you seriously suspect that you or someone in your close proximity might be infected and you are within Austria, please immediately contact the Health Services by calling the number 1450. Please make sure to make initial contact only by phone.

    Outside of Austria, please contact the local health authorities.
    How can I protect myself from infection?
    The links below offer an overview of how to prevent infection with the coronavirus:

    Austrian Government on coronavirus prevention

    World Health Organization advice for the public

    Die Gesundheitsnummer (in German only)
    Why had all tickets of the originally planned Salzburg Festival (18 July – 30 August 2020) be declared invalid?
    Due to the changed conditions, all tickets for the originally anniversary programme, which was announced on 13 November 2019, had to be declared invalid. Ticket purchasers of the invalidated tickets were offered an immediate refund of the total price of the tickets already paid for as of 2 June, 2020.
    I had tickets for the original programme (18 July – 30 August 2020), where can I find my new ticket offer?
    An individual offer will be made to all ticket purchasers who have not opted for a refund. This procedure is supported by a specially programmed algorithm, which ensures that the original purchase corresponds as closely as possible to the new programme. The creation of the algorithm is supervised by a notary. The offers for sponsors, club members, supporters and club members are given priority and are linked to the current membership status. Please log in to "My Festival" (Login for existing customers) to view your new offer.
    I have already bought tickets for the originally planned Salzburg Festival (18 July – 30 August 2020), what can I do now to get tickets for the modified Festival?
    If you have already purchased tickets for the 2020 Summer Festival (18 July - 30 August 2020) and would like to have tickets for the modified Festival (1 - 30 August 2020), you currently do not have to take any further steps on your part:
    • We will send you a new offer, which best matches your original wishes adapted to the new calendar.
    • You can accept or reject this offer after receipt.
    • If this new offer does not suit you, you can then let us know your fefund requests
    • In the following purchase period, you can choose your performances based on availability.
    I have received a new offer, what should I do now?
    As soon as the new offer has been received, the ticketing office must be notified of the decision by 5 July, 2020. The offer can only be accepted or rejected in its entirety. If the offer is not accepted by that date, it will automatically expire and the tickets will be returned to sale.
    I have declined the new offer, will I still have the chance for new tickets?
    Starting on 13 July general ticket sales for those who had not yet purchased tickets for the 2020 Salzburg Festival is possible. Please note that unfortunately, advance orders cannot be accepted.
    I would like to return my tickets for the originally planned Salzburg Festival (18 July – 30 August 2020)
    If you have tickets for the originally planned Summer Festival (18 July - 30 August 2020) and you would like to return them because you don't want to or can't come to the modified 2020 Salzburg Festival we kindly ask you to let us know your refund or cancellation request online at My Festival (Login for existing customers).
    I am interested in attending the modified Salzburg Festival this summer, but currently have no tickets.
    Ticket sales for all those who have not currently purchased tickets for the Salzburg Festival 2020 are possible from 13 July 2020. Orders cannot be accepted in advance.
    May I pass my tickets?
    Please note that the purchase for commercial or trade resale, as well as the transfer of tickets without the prior consent of the Salzburg Festival is prohibited. Even in the case of consent, the personalization of tickets is valid. Furthermore, it is not permitted to offer tickets to the public via internet auctions and market places as well as in radio, press or any other way. The Salzburg Festival reserves the right to refuse to allow persons who violate this prohibition to purchase admission tickets in the future and to block existing admission tickets without replacement.
    If a performance is cancelled, will my money be refunded?

    In the event of a performance cancellation, the customer will be refunded the ticket price in full or – if an event is cancelled – proportionately. Further claims of the customer are excluded if Salzburg Festival is not responsible for the reason for the cancellation of the event. The original ticket must be returned within 3 months of the date of the cancelled performance. After that any claim expires.

    Please note the rgulations considering the Jedermann on Cathedral Square: Since the performance of “Jedermann am Domplatz” is an open-air performance, a weather risk cannot be excluded. In the event of rain or an unclear weather situation (e.g. heavy rain or thun-derstorms), the performance may be moved to the Grosses Festspielhaus. Due to the special situation, however, it will not be possible this year to move a performance that has already begun to the Großes Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Großes Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the “Jedermann” in the Großes Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.

    Is Jedermann performed on the Domplatz (Cathedral Square) irrespective of the weather?
    Since the performance of Jedermann on Cathedral Square is an open-air performance, a weather risk cannot be excluded. In the event of rain or an unclear weather situation (e.g. heavy rain or thun-derstorms), the performance may be moved to the Grosses Festspielhaus. Due to the special situa-tion, however, it will not be possible this year to move a performance that has already begun to the Großes Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Großes Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the “Jedermann” in the Großes Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.

    In the anniversary year 2020 there will be an additional contingent of fair-weather tickets for open-air performances due to the applicable legal framework, which will only be valid for performances on the Cathedral Square. In case of a cancellation the ticket will lose its validity and the ticket price will be refunded.

    What rules apply to fair weather tickets?
    In the anniversary year 2020 will be an additional contingent of fair weather tickets for the open-air performances of the Jedermann on Cathedral Square due to the current legal framework. These tickets are only valid for performances on the Domplatz. In case of a cancellation the ticket will lose its validity and the ticket price will be refunded.
    What do I need to know about the placement at the venues?
    Seats are allocated in accordance with the legal framework. The allocated seats must be strictly adhered to. However, Salzburg Festival reserves the right to provide seats in the same category other than those listed on the ticket for organisational reasons. Instructions of the hall staff must also be followed. When ordering a wheelchair seat, it must be announced whether a seat for the accompanying person is required in the immediate vicinity. Detailed information on all wheelchair spaces in the individual venues is available at www.salzburgerfestspiele.at/en/accessibility.
    How can I return my tickets for the Whitsun Festival 2020?
    The Whitsun Festival 2020 had to be cancelled due to the coronavirus pandemic. Of course you can return your tickets and you get a refund for your ticket price. Therefore please go to My Festival (Login for existing Customers).
    I have a question about my tickets for the 2020 Whitsun Festival.
    If you have any questions about your tickets, please contact our tickets office. Opening hours and contact information are available here.
    If a performance is cancelled, will my money be refunded?

    In the event of a performance cancellation, the customer will be refunded the ticket price in full or – if an event is cancelled – proportionately. Further claims of the customer are excluded if Salzburg Festival is not responsible for the reason for the cancellation of the event. The original ticket must be returned within 3 months of the date of the cancelled performance. After that any claim expires.

    Please note the rgulations considering the Jedermann on Cathedral Square: Since the performance of “Jedermann am Domplatz” is an open-air performance, a weather risk cannot be excluded. In the event of rain or an unclear weather situation (e.g. heavy rain or thun-derstorms), the performance may be moved to the Grosses Festspielhaus. Due to the special situation, however, it will not be possible this year to move a performance that has already begun to the Großes Festspielhaus. After 60 minutes, the performance is considered to have been completed; if the performance is cancelled earlier, the admission fee will be refunded on a pro rata basis. Due to the differences between the venues Domplatz and the Großes Festspielhaus, it is not possible to guarantee a side-by-side position in the event of a performance of the “Jedermann” in the Großes Festspielhaus, or to vary the position in line and spatial positioning in relation to Domplatz.