The Salzburg Festival wants to take responsibility and do everything it can to prevent the corona virus from spreading further:
- 3 step plan for the Salzburg Festival
1.) Since 16 March 2020: All offices and workshops of the Salzburg Festival will remain closed for the time being until 13 April 2020.
2.) Until 15 April 2020: Decision whether Whitsun Festival will take place
3.) By 30 May 2020: Decision whether the Summer Festival will take place.
- Our ticket office at Herbert-von-Karajan-Platz 11 will remain closed for personal customer service until further notice. However, the ticket office can be contacted by e-mail and telephone. Our staff will process your order by telework.
Contact ticket office:
Monday – Friday 10:00 -12:30 and 13:00 to 16:30
- In addition, there will be no public guided tours and group tours of the festival halls for the time being.
- The planned start of direct ticket sales for the Summer Festival on 27.03.2020 will be postponed to 14.04.2020 and will then be handled exclusively via our online ticket shop. It is still possible to buy tickets for the Whitsun Festival directly online and to pre-order tickets for the Summer Festival.
- The Salzburg State Exhibition “Great World Theatre – 100 Years Salzburg Festival” cannot start on the scheduled date (25.4.). Whitsun 2020 is specified as the earliest starting date. The artistic intervention “The Dream of a Fairy Temple” will also be postponed indefinitely.
Our workshops and the entire Festival team are working intensively on implementing our anniversary programme. It is important to us to note that according to the risk assessment available to us now (as of 11. March), all events of the Salzburg Festival at Whitsun and during the summer will take place. If this risk assessment changes substantially, we will inform our visitors without delay.
We understand the general confusion and insecurity and have therefore added a page to our website with Frequently Asked Questions and information on the coronavirus.
So far, the following measures have been implemented:
- As a contribution to the urgently needed containment of the coronavirus, we have decided to close all offices and workshops of the Salzburg Festival for the time being until 22.03.20. We hope this will help us to celebrate our 100th anniversary with Whitsun and summer festivals. Thank you for your understanding.
- Naturally, we, the Salzburg Festival, want to take responsibility for our customers, our staff and our fellow citizens of Salzburg and make every contribution to preventing the coronavirus from spreading further: we are following the orders and recommendations of the Austrian government and are in permanent contact with the relevant authorities. Starting immediately and until the end of the order, currently 3 April 2020, we are closing our ticket office on Herbert-von-Karajan-Platz 11 for personal customer service. In addition, no public tours or group tours of the Festival halls will take place during the period in question. Our online ticket shop www.salzburgfestival.at is available around the clock.
- Information and recommendations for all employees regarding hygiene, travel, actions to take in case of illness
- Training of sales and front-of-house staff regarding information for the public, behaviour in cases of crisis
- Training of cleaning staff: special and regular cleaning of all surfaces, handrails, bars, toilets, dressing rooms, tables, etc… at all Festival theatres and offices.
- Provision of disinfectant: all restrooms and gastronomic areas as well as crucial entrance and exit points have been fitted with disinfectant dispensers
- Regular exchange of information with all artists and ensembles and, if necessary, support for them as prevention measures take effect
- Establishment of one central information point for all customers and visitors to the Salzburg Festival:
We hope this will help us to celebrate our 100th anniversary with Whitsun and summer festivals. Thank you for your understanding.
In addition, news will always be published on our website:
As well as on our Facebook page:
The State of Salzburg has established a website especially for this issue. Here is the link:
The State of Salzburg also informs its citizens via Facebook:
General information on the coronavirus in Austria: